Frequently Asked Questions

The role of a tutors is to provide additional assistance to students in a specific subject that they need help in. Tutors are not teachers; they are not substitutes for attending class and they are not responsible for teaching the subject specific material. Rather, tutors are available to help students clarify subject content and develop effective ways to learn the material. Tutors also provide learning resources and study strategies that students can utilize for exam preparation.

Please be advised: Our tutors are not permitted to directly provide students with answers to any graded material including assignments, homework, projects, take-home exams, etc.

Student and a tutor connect using a computer and high-speed internet. During the session, the student and tutor typically use Groupworld.com or Googlemeet.com to hear and see each other, and an online whiteboard that they both can write on. They can also upload any images or worksheets onto the whiteboard.

ZiTutors offers one-to-one learning in your home to best accommodate your individual needs. NB: during the COVID-19 pandemic all our lessons are online.

Yes, we do but not during the Level 2 and Higher lockdowns for COVID-19.

We offer tutoring in a variety of subjects. Our most in-demand subjects are Pure Maths, English and Physical Science.

We offer Tutoring for Grades 4 – 12 for Mathematics, Science & Economics and Grades 1 – 9 For English.

ZiTutors opens (Yearly) from 10^th of January to 31^st of November. We operate on Mondays to Fridays from 14:00 to 21:00 and Saturdays to Sundays from 08:00 to 18:00.

Before tutoring starts or takes place, a meeting is set-up with both parent(s) and child to assess the need for a tutor, and where your child is struggling. Read more…

You can view the complete ZITutors Process Here

our tutoring sessions are held in your home with an adult present, or alternatively at a library or other mutually agreeable public location in your area. NB: during the COVID-19 pandemic all our lessons are online.

Yes, with your permission, the tutors we work with reach out to the student’s teachers to increase communication and understand the requirements of the class. Often, they also provide insight into the child’s learning challenges or areas where the student can get ahead of the class.

Yes, During the parent-child meeting we discuss scheduling constraints and work with the family to determine the best schedule for the sessions. Sessions can also be changed on a week to-week basis as it is the family that schedules their own lessons via our online platform.

Actively participate in the session by:

• Taking notes during the session to refer to later.
• Ask questions for clarification.
• Demonstrate comprehensive knowledge of the content covered during the session

Before coming in for a tutoring session, it is highly recommended that students do the following:

• Go to class, listen attentively, take notes, and address questions with your teacher to clarify any difficulties or problem areas.

Remember: tutors are NOT teachers. They are not responsible for teaching you any material. Rather, they are available to assist you with specific concepts that you learned in class.

• Attempt to do your assignments and practice problems before coming to your tutoring sessions.
• Tutors are NOT permitted to do any assignments for you (exams, quizzes, homework, etc).
• Identify specific concepts/areas where help is needed prior to attending your session.
• Come prepared with all necessary materials: notes, books, handouts, etc

please email complains@zitutors.co.za for complains or suggestions.

support@zitutors.co.za for registration or login issues or membership issues.

accounts@zitutors.co.za for billing.

info@zitutors.co.za for general inquiries or

Send Your inquiry via our website here